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123 HP OfficeJet Pro 8715 Printer Setup and Installation

Un pack the printer from its packaging and keep the power cords ready to connect in its respective places. Now, place the cords firmly into the wall sockets so that there are no loose connections or any power issues with the devices. After connecting the cords, press the Home button on the left-hand corner of the printer.

How to set up the printer?

  • When you switch on the printer for the first time, it may make some noise.
  • Once you see the home screen, use the arrows next to the printer’s control panel to choose the language, country, and region. Now, touch the OK button.
  • The printer screen will now as you insert the ink cartridges.
  • Lift the ink cartridge’s cover by using the cutouts on the sides of your printer.
  • Look at the labeling on the back cover of the cartridge and install the tri-color cartridge initially.
  • Remove the protective tape covering the electrical contacts and ink nozzles. (NOTE: The color on the locking levers should match the color displayed on cartridges.)
  • Slide the ink cartridges slowly into their respective slots and push it till locks into its place.
  • Use the same process to install the black cartridge as well.
  • Once you finish installing the original HP cartridges, a message box appears on the Control Panel. Click on OK
  • Load the stack of paper in the input tray. Now, the printer prints an alignment page.
  • After the alignment page is printing, scan it by placing the pace print side down on the scanner glass.
  • Once the alignment page is scanned, a message box which reads, ‘Alignment successful’ will appear on the printer’s control panel. Press Ok button to continue.
  • Users are now allowed to connect the printer o a network wirelessly or Ethernet or USB.

Once the basic setup is complete, install the printer software by visiting or by inserting the CD which came with the printer. Follow the instructions on the screen to complete the printer installation process. Download the driver software from the website link or 8715.

123 HP Setup ojpro8715 Printer Service

How to print from iPhone ?

We had earlier spoke about printing through the AirPrint software. Users can print photos, documents, emails or any web pages from their iPhone with any built-in software solution for iOS devices.

  • Before starting the print job, ensure that the wireless icon is switched on and your 123 HP OfficeJet Pro 8715 is connected to a wireless connection network.
  • Open the Wi-Fi settings on your iPhone and check whether you are connected to the same wireless network connection as that of your printer.
  • It is to be noted that AirPrint does not have the capability to support public wireless networks like cellular data connections (3G or 4G), Bluetooth and hotspots.
  • Go to the App store and download any one of the compatible printing app on your iPhone. Now, the app.
  • Click on the app’s share button and find the print icon.
  • Come to the home screen and then open the document, photo, email or web page you would wish to print and then choose the Share icon. (Otherwise, you click on Menu and then touch the Print option.)
  • After selecting the particular file, tap on Print option.
  • You will be navigated to the Printer Options menu where you will have to select a printer.
  • Select the printer you want to use.
  • Change any print settings, specify the number of copies to be printed and then tap on Print option to get the print job done.

When the printer completes the process of printing, the documents or photos can be viewed by double-clicking on the Home button of your iPhone. Go  to the Print Center and  choose the document which was printed recently.

Download the driver software from the following link or ojpro8715 or just click download button below.

You can also download the user guide or manual from the following link or ojpro8715 or just click the download button.

How to cancel the print job?

In case you want to stop the printing process, you can do it in a jiffy using your iPhone.

  • Press the Home button of your iPhone twice.
  • The apps that are open and working will be displayed on the screen.
  • Now, choose Print Center and tap on it.

Once, the Print Center app opens, touch Cancel Printing option to stop the print job.

123 HP OfficeJet Pro 8715 Wireless Installation

With the use of HP wireless direct, users can print wirelessly from a smart phone, tablet, computer or other wireless-enabled devices – without even connecting to an existing wireless network.

You can manage the wireless connection to your printer by using the Wireless Setup Wizard.

  • Press the Wireless icon on the printer’s control panel.
  • Click the button that is next to the print settings.
  • Click OK by scrolling the Wireless Setup Wizard. Now, the wizard searches the list of available networks.
  • Check if the name of your network is available. If not, users can enter the network manually.
  • Scroll to Enter New Network Name and then click OK.
  • Enter the name and then press OK.
  • When asked, mention the WEP or WPA key.
  • Click OK to confirm. Now, the printer attempts to connect to the network.

How to connect a new printer?

  • Perform one of the following based on the operating system you use.
    • Windows 8: Start – – > app bar – – > All Apps – – > Folder with printer name.
    • Windows 7, Windows Vista and Windows XP: Start – – > All Programs – – > HP – – > Printer folder – – > Printer name.
  • Choose Printer Setup and Software.
  • From the list of options, select Connect a new printer and follow the instructions displayed on the screen.

How to change network settings?

  • Press the Wireless icon on the printer’s home screen.
  • Select Settings followed by Advanced Settings.
  • Make the changes you want to the Advanced Settings menu.
  • Now, follow the on-screen instructions to change the settings.

How to change from a USB connection to a wireless network?

  • Perform one of the following based on the operating system you use.
    • Windows 8: Start – – > app bar – – > All Apps – – > Folder with printer name.
    • Windows 7, Windows Vista and Windows XP: Start – – > All Programs – – > HP – – > Printer folder – – > Printer name.
  • Choose Printer Setup & Software.
  • Tap on Convert a USB connected printer to wireless.

123 HP Setup ojpro8715 Wi-Fi Protected Setup


  • A wireless 802.11/b/g/n network which includes WPS enabled access point or router.
  • A computer or laptop with wireless network connection or NIC (network interface card).
  • Your computer or laptop should be connected to the wireless network in which the printer is connected.


  • Press and hold the Wireless button on the print for a couple of seconds to start the WPS button. Now, the wireless light starts blinking.
  • Now, press the WPS (Wi-Fi Protected Setup) button on your router.
  • The printer will take a couple of minutes to establish the wireless connection.


  • On the control panel, press the Wireless button to view the men.
  • If you see the printer in error state, or performing a task , wait until the printer finishes the tak and then press the Wireless button.
  • From the printer’s control panel display screen, choose Settings.
  • Now, touch Wi-Fi Protected Setup from the list of options available.
  • If you have a Push button on the wireless router, then clck Push Button and then follow the instructions.
  • If not, choose PIN and then follow the prompts displayed on-screen.

How to connect wirelessly to the printer without a router?

  • Switch on the wireless direct from the printer’s control panel.
    • Touch the Wireless Direct icon from the printer’s home screen.
    • If the Wireless Direct setting is Off, choose Settings.
    • Go to Wireless Direct again, select ON (No Security) or ON (With Security).
  • If the Wireless Direct is switched on, then locate the wireless direct and password.
    • Click on the wireless direct icon on the printer’s home screen.
    • Select Display Name to display the wireless direct name.
    • Choose Display Password to display the password.
  • Switch on the wireless connection from your computer or mobile device.
  • Search for the printer you want and then connect it to the wireless direct name.
  • When asked, enter the Wireless Direct password.
  • Try printing a document or photo from the mobile or computer.


  • Click on the Start button on your desktop screen.
  • On the search menu bar, type ‘Add Printer’.
  • A new dialog box appears and asks which type of printer you want to install.
  • Select Add a network wireless or Bluetooth printer.
  • Select ‘Use an existing port’ and click Next.
  • If you have selected USB connection, then choose Add a local printer.
  • From the list of options available, choose the printer name and then click Next.
  • A new dialog box opens asking you to install the printer driver.
  • Go to the Windows update tab and then tap on HP or Hewlett Packard.

123 HP Setup ojpro8715 Mobile Printing Solutions

Mobile printing makes you job easy. You can print any document or photo store on your device and print it with your 123 HP OfficeJet Pro 8715 or printer.

NOTE: Your mobile device and the printer should be connected to the same network as your computer.


  • Choose the photo or document you want to print from your Apple phone and then touch the Share button.
  • Swipe the screen to check the Print button. When you find it, tap on it.
  • Select the printer which you want to use and make necessary changes to the print setting.
  • After making the changes, select Print to start the print job


  • Open the Google Play Store and check if HP Print Service Plugin is installed or not.
  • If not, install the plugin. After installing the plugin, enable it.
  • Change the setting to On and your mobile device is ready for printing.
  • Open the document or photo which you want to print and then tap on the Menu button on the right corner of the screen.
  • Choose the printer you want and the change the print settings by clicking the down arrow.
  • Now, confirm the printer and the print settings. Choose the Print icon to start printing.


  • From the Chrome browser or compatible Google Cloud print apps, click on Ctrl+P to open the print dialog box.
  • Click on Change to change the printer.
  • From the list of options, choose the printer you want to use.
  • Make the changes to the print settings and then tap on Print.


  • Choose the document which you want to print and click Devices on the menu displayed on the right side of the screen.
  • Make sure that your printer is connected to a wireless network. If not, you need to perform a one-time Add a printer to install the built-in driver for the printer.
  • Select the printer which you want to use and change the print settings.
  • Tap on Print and then enjoy printing.


  • Ensure that MobiSystems Office Suite App is installed in your Amazon device.
  • Choose the document which you want to print from the app and then tap on Print option
  • Change the print settings according to your need and then select print.
  • Confirm the printer and the print settings and then touch Print to start the print job.

Print from a Wireless-Capable Computer

Without connecting to a wireless network, one can print wirelessly with the use of HP wireless direct in their HP Officejet Pro printer.

How to print from a wireless-capable computer (Windows)?

  • Ensure that the HP Wireless Direct option is switched on.
  • Now, the Wi-Fi connection on your printer needs to be switched on.
  • From your computer, connect to a new network as you usually do.
  • Choose the wireless network you would connect to. (NOTE: Select the name of your printer which will be listed as Hp-Print0**-ENVY XXXX.)
  • When prompted, enter the security code for the network.
  • If your printer uses the network through a USB connection, then do the following.
    1. Based on the operating system you use, do the following,
      1. Windows 8: Start – – > app bar – – > All Apps – – > Printer Name – – > Utilities.
      2. Windows 7, Windows Vista and Windows XP: Start – – > All Programs – – > HP – – > Printer Folder.
    2. Choose Printer Setup & Software and then tap on Connect a new printer.
    3. Select Wireless option in the Connection Options dialog box. From the list displayed, choose the HP printer software.
    4. Now, follow the on-screen instructions to complete the process.
  • Print the document that you need to.

How to print from a wireless-capable computer (OS X)?

  • Ensure that your HP wireless direct is switched on.
  • Switch on AirPort.
  • On clicking the AirPort icon, select the HP wireless direct name which is listed as HP-Print-**-ENVY XXXX.)
  • Add your HP printer.
    • Under the System Preferences section, choose Print & Fax or Print & Scan, depending on the operating system you use.
    • Select the +  (plus) symbol on the left-hand corner where the printers are listed.
    • Tap on the printer you want to use and then click Add.

Solving Print Problems

When the printer is not printing (nothing prints)

  • If print jobs are stuck in the print queue, then cancel all the documents in the queue and reboot the computer. Try printing a page after the reboot process is done.
  • If your printer switches off during printing, then an alert message should pop up on your computer screen. If it doesn’t, then there is a problem in the HP software that you have installed. Uninstall the software and reinstall it to avoid further problems.
  • It is always imperative to check if all the cable connections are secure and tight. If any connection is loose, replace it with a new cable.
  • If the blue light on the Wireless icon isn’t blinking, then you need to check your printer’s wireless connection. Try printing a Wireless test Report to diagnose and troubleshoot the problems with your printer.
  • Check if the firewall software installed on your computer is hindering the communication between your computer and printer. In that case, disable the firewall temporarily and go ahead with the print job. Switch on the firewall once you have completed printing the pages.
  • If your printer is still not responding after performing the above-mentioned steps, then, try restarting the computer as well as the printer.

When something on the page is missing or incorrect

  • Check the length of the USB cable and the printer location. Sometimes, the high electromagnetic fields generated by the USB, can cause slight distortions and spoil the quality of the printout.
  • In that case, move your HP printer away from the electromagnetic field.
  • You are recommended to use a cable that is less than 3 meters long to lessen the effects of the electromagnetic field.


We are the third party internet service provider who provides customers with technical and troubleshooting assistance for the hardware and software problems. All the trademarks and images that are mentioned on the website are only for the information to the users. We disclaim that any ownership or rights to any third parties unless stated. Download the driver software from the following link or 8715